1. Introduction
Welcome to FreshLeads.pro ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lead generation service.
2. Information We Collect
We collect information that you provide directly to us:
- Account Information: Name, email address, and password when you create an account
- Payment Information: Billing details processed securely through our payment providers (Stripe, Hotmart)
- Usage Data: Information about how you use our service, including search queries, leads generated, and features accessed
- Communication Data: Any correspondence you have with our support team
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and abuse
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf (payment processing, email delivery, hosting)
- Legal Requirements: When required by law or to respond to legal process
- Protection: To protect the rights, property, and safety of FreshLeads.pro and our users
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication requirements
- Secure password hashing
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We will also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Rectify inaccurate personal data
- Request deletion of your personal data
- Object to processing of your personal data
- Data portability
- Withdraw consent at any time
8. GDPR Compliance (For EU Users)
If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):
- Legal Basis: We process your data based on your consent, contract performance, or our legitimate interests
- Data Transfers: When we transfer data outside the EEA, we ensure appropriate safeguards are in place
- DPO: You may contact our Data Protection practices at privacy@leadgeneratorpro.com
- Complaints: You have the right to lodge a complaint with your local supervisory authority
9. Cookies and Tracking
We use cookies and similar tracking technologies to:
- Keep you logged in to your account
- Remember your preferences
- Analyze how our service is used
- Improve our service performance
You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our service.
10. Third-Party Services
Our service integrates with third-party services including:
- Google Maps API: For business data retrieval (subject to Google's Privacy Policy)
- Payment Processors: Stripe and Hotmart for payment processing
- Email Services: For transactional emails and notifications
11. Children's Privacy
Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
- Email: privacy@leadgeneratorpro.com
- Website: www.leadgeneratorpro.com